Customer Orders

Orders $75 and over qualify for FREE SHIPPING* within the contiguous United States. Orders under $75, including FREE Sample Sets, have an $8 shipping & handling fee. Customers in Alaska, Hawaii, and Puerto Rico pay $10 for orders under $100 and receive FREE SHIPPING on orders $100 or more. Host Rewards orders follow the same thresholds.

* Any L’BRI Credit applied to the order will reduce the subtotal. An order must have a subtotal of at least $75 after L’BRI Credit is applied to receive free S&H.

L’BRI ships within the United States and Puerto Rico only; we do not ship to other U.S. territories, Canada, or Mexico.

Host Rewards Orders are eligible for FREE SHIPPING if the total of all half-price products and retail products purchased at full price reach $75 or more. Host Rewards orders under $75 are charged $8 Shipping & Handling.

Order Assistance

If shipping has not processed the order, please contact our Customer Care team to cancel and refund the order so a new order can be placed.

Please note that Customer Care cannot edit the order, including adding or removing items, updating quantities, changing shipping details or payment.

For assistance with canceling an order, please email support@lbri.com or call us at 800-742-8825.